For shops and retail chains

Hear from every customer, in every store

Every staff member wears a QR code on their name tag. Customers scan it, answer a one-minute survey and get their own coupon for next time. You see every store and every staff member ranked by what customers say, and your email list grows.

1 minute 14 seconds · narrated · captions available (CC)

Start your free 14-day trial See the in-store survey template

No credit card needed.

How it works

1. A QR code per person

Type your staff list and print name-tag inserts. Each code fills in that person’s name and store.

2. A one-minute survey

Cleanliness, service, whether they found what they came for, what you should stock, and the newsletter.

3. A coupon for next time

Each customer gets their own one-time code, on screen and by email. Your till link checks it and marks it used.

4. Stores and staff ranked

Averages by store and staff member for the month or any period, with the recommend score and your prize.

Why retailers use it

Feedback while it’s fresh

Customers answer in the store, about the visit they just had, not a week later.

Every customer greeted

Inviting people to scan means every customer is welcomed by name tag and smile.

Friendly competition

Rank stores and staff, set a prize for the month, and show who’s on top.

Coupons that can’t be shared

One code per customer, one use, an end date, and one per email address every 30 days.

A growing email list

Every customer who ticks the box is saved as a contact, tagged for your newsletter.

What to stock next

Customers tell you what they’d like you to carry, store by store.

Ready-made forms for shops

Customer feedback surveyRatings and open comments, for any business.Event registrationIn-store classes, tastings and launches.In-store customer survey (staff QR codes)Ratings, product ideas and a coupon for answering.Newsletter signupGrow your mailing list.Online store order (shipped)Sizes, colours, totals and shipping.Order formQuantities, totals, tax and delivery.Referral formHappy customers refer their friends.Return / exchange requestOrder details, the reason and photos.

See every shop template

Try it in one store first

Start free for 14 days, no card needed. Print the name tags for one store, run it for a month, then roll it out to the rest.

Start your free trial