When your lead seller uses FormWitness™, each lead comes with a certificate ID. Claim it from your own login to watch the visit, see what the person ticked, and download the evidence pack whenever you need it.
Register your call center as a buyer Log in to Lead certificates▶ Watch the 1½-minute video · No card needed. Already have an All Purpose Forms login? Ask us to switch it on.
Lead certificates for call centers · 1 minute 36 seconds · narrated · captions available (CC) · fictional companies
No integration needed to start. Just the certificate ID and the details you already received with the lead.
Your business name, your name and work email. It takes a minute, no card is needed, and the first 100 certificates every month are free.
Type the certificate ID that came with the lead, and the lead’s email or phone as you received it.
The certificate, the replay and the evidence pack stay in your list, searchable by your own lead ID.
The same certificate the seller has, opened from your own login.
When the person visited, what the form showed, what they ticked and when they submitted, signed by All Purpose Forms with an independent timestamp.
Watch the visit the way the person saw it: the page, the consent wording, the clicks and ticks. What they typed stays hidden unless the seller chose to show it.
Download the certificate and its proof as one file, to keep your own copy or send to your compliance team.
Add your lead ID when you claim a certificate, then find it again by that ID or the certificate ID.
Everyone on your team gets their own login. People with the Viewer role can look at certificates but can’t add them.
Seller, form, when it was submitted, whether it’s signed and timestamped, and links to the replay and evidence pack.
Lead buyers can only claim certificates on forms where the seller has allowed it.
The certificate ID and the lead’s email or phone. Every miss gives the same message, so nobody can go fishing.
Too many misses in an hour and the account has to wait. The seller sees each claim on the lead.
Switch on FormWitness for your forms and tick “Let lead buyers claim a lead’s certificate”. Your buyers can check consent themselves, without asking you for recordings.
A certificate counts when you claim it or a seller sends it to you. Change or cancel any time.
$0
100 certificates a month
No card needed
$49/month
Up to 2,500 a month
or $490 a year
$149/month
Up to 10,000 a month
or $1,490 a year
$399/month
Up to 50,000 a month
or $3,990 a year
Yearly plans: 2 months free. Over your plan: about 2¢ per certificate, billed after the month ends. Prices in US dollars.
From the seller. When a lead is captured on a form with FormWitness™ switched on, its certificate ID (it looks like APF-7K2M-9QXD-4TPA-W3HN) goes out with the lead in their webhook, email or export.
No. You need both the certificate ID and the lead’s email address or phone number, and the seller has to allow lead buyers on that form. Until all three match, you see nothing about the lead, and every try is logged.
Certificates only exist for forms with FormWitness switched on. Ask your lead sellers about it, or send them to us and we’ll help them set it up.
For the period the seller chose, 4 years as standard. The certificate itself is kept after that. Download the evidence pack to keep your own copy for as long as you need.
No. A certificate is evidence of what happened on the visit. It isn’t legal advice, and it doesn’t on its own make a lead compliant with any law. Your own counsel can tell you what you need.
The first 100 certificates every month are free, with no card. Then Starter is $49 a month for up to 2,500, Standard $149 for up to 10,000 and Volume $399 for up to 50,000; pay yearly and get 2 months free. Over your plan, certificates keep arriving at about 2¢ each, billed after the month ends, and we email you at 80% and 100%. More than 50,000 a month? Ask about Enterprise.
Yes. Give them your buyer code (it’s on your Lead certificates page). They can send every lead from a form, only some leads, or name you on each lead from their own system, and the certificates appear in your list without you typing anything. Sellers don’t pay extra to share. You can also claim many at once from a CSV.
Click Register your call center as a buyer: your business name, your name, work email and a password. Already have an All Purpose Forms login? Get in touch and we’ll switch Lead certificates on for it.
Register your call center in a minute, then add the certificate ID of your next lead. Questions first? Get in touch.
Register as a buyer Log inA FormWitness™ certificate is evidence of a visit to a form. It isn’t legal advice and doesn’t on its own make a lead compliant with any law. Recordings are kept for the period the seller chose. The example above is for illustration.